One thing you have to do is essentially a mock call of a clieng intro and kind of the process of support they can expect. Tough not knowing the company but they set you up with the information needed to be successful
Technical Service Representative Interview Questions
2,858 technical service representative interview questions shared by candidates
Why Nutanix Technology experience like DataCenter management, Virtualization. Experience for Post Sales acct mgmt skill, escalation and critical situation handling. Communication style. Provide the actual report/deliverables at that time.
How much hike you are expecting?
What are five things you are not?
There were good situational questions. The problem is that the interviewer could barely speak English, she was hard to understand and because she was reading the questions from a file without understanding them, she could not rephrase the questions or discuss anything.. I'm actually embarrassed for the Denmark company.
Basic Networking, proxy, SSL Decryption, Need of SSL, VPN, SSL handshake, what is the process when you search a website on browser , HTTP v/s HTTP. HTTP or SSL which is more secure etc.
how will you troubleshoot performance issues ?
Describe one time you had a difficult time with a coworker?
You have a balance beam scale and 7 balls. 1 ball is slightly heavier but requires the scale to know for sure. How would you determine which ball is heavier than the others with only 2 weigh ins?
My most interesting question would have to be the ‘light bulb switch’ scenario, asked during my interview with Yardi. Question: You are standing outside a room next to three switches, all of which are off. Each switch operates a different light bulb in the room. The room door is closed, so you cannot see which switch operates which bulb. You are only allowed to go into the room once. Determine which switch operates which bulb.
Viewing 561 - 570 interview questions