So many questions felt like I was interviewing for MI5 to the point where I realised my own workplace felt less invasive,
Technical Service Representative Interview Questions
18,521 technical service representative interview questions shared by candidates
Previous experience
Have I ever worked in a customer service environment?Do I feel comfortable working fast past and multi-tasking at the same time? Do I have reliable transportation?
Asked how I would deal with a mad customer who had waited in the phone-queue for 40 minutes, who proceeded to unload on me when I picked-up.
What was a situation where I was under stress and how did I overcome that situation?
Why do you want this position and work with this specific population?
Previous experience
tell me about yourself some questions about past experience
Sample Call: I'm been hang up for many minutes and then answered by the wrong representative. I want to talk with John right now!
Tell me about yourself and why do you want to work here
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