Technical Service Representative Interview Questions

18,521 technical service representative interview questions shared by candidates

While performing your job an issue arrises and you don't know what do you, how do to find the solution? List the following in order you would refer to: ask co-worker, consult knowledge base, ask Manager, use search provider i.e. Google.
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Remote Technical Support - Level I

Interviewed at Staples

3.2
Aug 20, 2015

While performing your job an issue arrises and you don't know what do you, how do to find the solution? List the following in order you would refer to: ask co-worker, consult knowledge base, ask Manager, use search provider i.e. Google.

A bunch of other Java questions, including difference between some JSR's related to portlets. Also some JavaScript questons (something about 'first class functions'), CSS questions (write a selector that finds a TR HTML tag with a certain attribute), and some XPath question - I think the XPath question was, "what does the XPath look like if you want to find Customer XML element anywhere within XML...?"
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Software Technical Lead (Java)

Interviewed at CACI International

3.7
Feb 20, 2012

A bunch of other Java questions, including difference between some JSR's related to portlets. Also some JavaScript questons (something about 'first class functions'), CSS questions (write a selector that finds a TR HTML tag with a certain attribute), and some XPath question - I think the XPath question was, "what does the XPath look like if you want to find Customer XML element anywhere within XML...?"

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