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Technical Service Representative Interview Questions
2,859 technical service representative interview questions shared by candidates
typical behavioral interview questions - conflict resolution, using data to influence customer decisions, etc
Detailed timeline of CV so have yours ready
Basic 1st it's questions: Present yourself, how do you fit to the role, why do you leave your actual job,...
Why are you interested in this role?
How do you find the cookie in a web browser?
1st - General questions about the previous experience, successful projects, daily basis responsibilities, goals, tasks that you loved to do and you can't stand for, etc. 2nd - More detailed but still general questions and more precise description of the role. SHL test - you could google it. Task - evaluation of some piece of the stats (without names, of course) and questions regarded to these stats. Also general questions about programmatic. Last interview - technical questions, calculations, questions about metrics and processes that could be related to tech support.
After getting introduced to the company and your role, you're asked to work on a study case. You're not expected to know everything from the beginning and you're being asked what training you would go for if/when you can go for one: this is a positive sign and shows there's room for to evolve and improve.
What do you wanna know about our company?
Situational questions to gauge my skills and knowledge to make sure I'm fit for the role.
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