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Technical Service Representative Interview Questions
2,859 technical service representative interview questions shared by candidates
How do you deal with upset customers?
Tell me about a tough circumstance and how you managed to overcome it.
How would I handle an upset customer?
Interview questions were really nicely thought for the position covering all aspects of it like account and escalation management, SASE and CASB as a concept and use cases, deep-diving into SSL Decryption, PKI deep dive, Remote access concepts and differences, API, etc...
Can you introduce yourself? What's your professional experience? How much experience in API? Do you have experience in XML field?
What do you know about Proofpoint?
All the questions were straight forward. Just one about a system platform that I felt was interesting.
No technical or business case question. All behavioral!
About my background
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