How would you deal with a difficult customer?
Technical Customer Support Interview Questions
442 technical customer support interview questions shared by candidates
they felt i was overqualified, they asked me if i wont get bored in this position. during the interview they continuously mentioned how they are expanding and hiring more people for more roles. they asked me a few questions how i would approach to do X or react in Y situations. they also told me they were impressed by my assignment during the in office interview (even though later on they decided to not proceed with me)
What was a very hostile work situation
When you have a problem that you cannot solve, what do you do??
Tell me your work background.
Teamwork & Feedback session Tell me about a time when you were positive and optimistic (one of the company values) and how it impacted your team
What are three words that you would use to describe yourself?
Q: Was I familiar with their product?
Tell me about a time when you had to make decisions and you were in opposition/conflict with your colleagues
Tell me about a time when you were wrong and how you approached the situation - What was the turning point when you decided to stop , How did you make that decision?
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