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Technical Account Interview Questions
2,782 technical account interview questions shared by candidates
Scenario based questions - You get a case study and you need to answer how you would navigate challenges within that case study.
Steve Balmer is on your phone at 3 AM and wants to know why your customer is calling him (because Balmer knows the guy) about an issue. The issue is something you've been trying to get the customer to address for some time but the customer has been dragging their feet, and now it's come to a head. What do you do?
How did you save the day for a customer during a difficult situation?
Most questions were scenario based. Tell me about a time when you had to give bad news to a client, etc.
What is an application programming interface / API?
Que répondez vous à un client en colère
Why use ZigBee instead of WIFI?
Factual hired non technical account managers first but struggle to find technical account managers at the below market salary they wish to pay which is $75k-$85k with equity. The recruiter himself makes $90k, go figure. Clearly young and inexperienced management. Due to confidentiality reasons I cannot post the riddles I was asked to solve.
Recruiter asked for my salary range and I said I was open. He didn't like what I was making in the San Francisco area however.
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