Support Representative Interview Questions

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"If a customer calls very frantically explaining that their laptop is no longer working due to water damage, and the company does not cover the damages in the warranty given, what would you say to them?"
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Technical Support Representative Level 1 5

Interviewed at Affiliated Computer Services

3.5
Oct 5, 2012

"If a customer calls very frantically explaining that their laptop is no longer working due to water damage, and the company does not cover the damages in the warranty given, what would you say to them?"

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