What is your strength and weaknesses?
Support Representative Interview Questions
5,868 support representative interview questions shared by candidates
What was the most favorite thing you liked about your last job?
Tell me a time when you were in a conflicted situation and how did you resolve it ?
Just the questionnaire, then you do have to go through training videos.
Tell me about a time you helped a frustrated customer.
Each interviewer asked three different questions. "What would your super power be"?
Mock Call where they ask you to help a customer on how to fix the products. Keep in mind, you have no idea how to fix them because you obviously haven't been trained and they try to act rude so that you understand the job is to be yelled at all day?
Give an example of a time when you had to work with an introverted team member; how did you manage this?
Was given a chat test via a question on how I would respond to a customer.
If I’ve ever worked from home.
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