How do you handle difficult/upset clients?
Support Representative Interview Questions
5,868 support representative interview questions shared by candidates
Tell me a time where you overcame and resolved a situation for a difficult customer.
I honestly cannot remember too much in the field of specific questions, but they did ask riddles that require logical thinking, such as how to measure exactly 4 gallons of water using only a 2 gallon bucket and 3 gallon bucket (the exact details escape me, but there were at least 2 or 3 questions of this type)
Why would I be a great fit for this company?
tell me something about yourself
Name three browsers?
"Can you see us? Can you hear us? We have been having trouble all day with our interviews on here." (enormous grins)
personal information
What brings you to Shaw?
asked about my previous experience.
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