Tell me a time where you dealt with an upset customer, how did you handle it.. Basic interview questions.
Support Representative Interview Questions
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Why do you want to work at Jane?
Why should we hire you?
Star Format.
They were standard situational questions. Even the tech support questions were very basic. No questions about standard TCP/IP protocols, coaxial vs. fiber optic or anything else of that nature.
GIven hypothetical customer support cases and asked how I would respond to each. Not really surprising considering the nature of the role.
Have you had a colleague who weren't very welcoming when you first got the position and how did you handle it?
Why do you want to work here?
General questions from cryptocurrencies, nothing to worry about
How many languages do you speak?
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