How will I handle an unhappy customer
Support Representative Interview Questions
5,866 support representative interview questions shared by candidates
tell me about yourself
Have to know CDMA and GSM
Are you okay standing all day and working nights and weekends.
All general question ,such as last experience . General HR question
Do you know how to walk a customer through the process of using software?
Tell me about a time that you had an upset customer. How did you handle the situation and what was the outcome?
Why do you want to work for ADP?
Tell me something about yourself. What are your strengths and weaknesses? How do you see yourself five years from now? Why should we hire you? Why do you want to work in a call center? What is a call center agent? What do you know about the company? How would you handle an irate customer? Do you have any questions for me?
Can you tell me an experience where you have to face multiple task? If there is, how did tou overcame it?
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