What my future plans/goals were.
Support Representative Interview Questions
5,866 support representative interview questions shared by candidates
How do you handle difficult customer situations ?
They ask you scenario based questions.
1. Tell me about yourself. 2. How do you calm an angry customer. 3. Run us through your process of resolving complaints.
What are your top three skills that you offer?
How do you expect this job to fit with your long-term career goals/interests?
Asking about: Previous experience Technical ability Getting to know you as a person
What are you able to contribute to the company once hired?
How I would troubleshoot an issue that came into a Support ticket.
They wanted to know about a hard technical issue that came up and how I handled it step by step.
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