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Support Representative Interview Questions

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5,867 support representative interview questions shared by candidates

Didn't ask questions as much as explained what it was they did. Quickly learned that the position was NOT AT ALL as advertised and was in fact for door-to-door fundraising campaigns. Nothing at all wrong with that, but advertise the role accordingly. Door-to-door fundraising DOES NOT share the same responsibilities as those associated with a Client Support Representative role. Luckily I found others voicing similar concerns on Glassdoor when researching the company, and therefore was mentally prepared to be told it was, in fact, a door-to-door role.
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Client Support Representative

Interviewed at Grassroots Fundraising

3.1★
Jun 24, 2016

Didn't ask questions as much as explained what it was they did. Quickly learned that the position was NOT AT ALL as advertised and was in fact for door-to-door fundraising campaigns. Nothing at all wrong with that, but advertise the role accordingly. Door-to-door fundraising DOES NOT share the same responsibilities as those associated with a Client Support Representative role. Luckily I found others voicing similar concerns on Glassdoor when researching the company, and therefore was mentally prepared to be told it was, in fact, a door-to-door role.

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