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Support Representative Interview Questions
5,867 support representative interview questions shared by candidates
Are you comfortable with face-to-face marketing?
They asked questions related with my experience and scenarios
Mostly evaluated the candidate's English level and commitment. Lots of situation-based questions, requiring the candidate to explain what they would do to resolve the issue and how they would respond to the customer.
Technical questions. Routers, Modem, VPN
Asked about current experience and how I can be a good fit
What is DHCP? DNS? Ping? Traceroute? tell me how you'd fix a printer, all the steps you'd take
Q: If a fan stops working in a power supply of a PC what do you do?
What type of things would you not like to deal with? (or something like that. It was really weird & random question.)
Describe a time that you went out of your way to help a customer.
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