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Support Representative Interview Questions
5,868 support representative interview questions shared by candidates
Questions regarding experience and a few general knowledge questions relating to the position.
Tell me a time when..
Where do you see yourself in 5 years? Describe a time when you had to deal with a frustrated customer. Why did you choose us?
1. If you have a product, how will you convince me to buy that product?
if a computer is slow how would you solve the issue?
- Tell me about a time you helped a coworker. - Tell me about a time you failed at something, what did you learn from it? - Tell me about your experience. - Tell me about a time you had multiple assignments with conflicting goals or deadlines, and how you completed each of them. - Tell me about a mistake you made during a project or at a certain point in your career. - Tell me a time you have faced a conflict at work. - Why HubSpot? - How do you prioritize? - Why you applied to this position. - Tell me a situation you needed to deliver a bad new. - Tell me something you had to learn very quickly but knew nothing about before.
Hardest question was probably the one about what's the most important thing when dealing with customers, or the one about dealing with sales rejections. Not hard at all.
Talk about a time where you were in a difficult situation and how did you over come it?
how have or word you handle a customer who is upset and enraged during a call?
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