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Support Representative Interview Questions

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5,868 support representative interview questions shared by candidates

Basic interview questions related to "what would you do if this happened" or "tell me about a time when this happened". There were also some questions to determine your computer literacy (i.e. what is a hard drive?).
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Technical Support Representative

Interviewed at Netfor

3.1★
May 3, 2021

Basic interview questions related to "what would you do if this happened" or "tell me about a time when this happened". There were also some questions to determine your computer literacy (i.e. what is a hard drive?).

Give an example when you have to explain steps to a person but they couldn't see you. Give an example of how you handled a difficult customer. Can you explain a time when you have to implement a change for the company.
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Technical Support Senior Representative

Interviewed at T-Mobile

3.6★
Jan 14, 2014

Give an example when you have to explain steps to a person but they couldn't see you. Give an example of how you handled a difficult customer. Can you explain a time when you have to implement a change for the company.

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