How i deal with an angry customer
Support Representative Interview Questions
5,869 support representative interview questions shared by candidates
Tell me about your self
what challenges do you face in term work at your former work.
What motivates you to choose the job of a Customer Support Representative?
What do I know about Wave
They asked me what I understand as a highly technical question regarding a blackberry handset. IE, what to do if every words are auto filled. Where do I go to change it?
Self Introduction Experience/Fresher How long to stick with the Organisation Any leaves for the next 6 months
To describe one case or situation when I got negative feedback (from customer/team/manager) and how it helped me grow and progress (that was a nice and a fairly new question to me, I've never been asked any similar one before, but I guess this kind of question is a good way to look back at the previous experience and analyse it)
Why wix?
Tell us a situation where you had to de escalate and escalated situation
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