Tell me about a time someone wanted you to bend the rules and how you handled it?
Support Representative Interview Questions
5,869 support representative interview questions shared by candidates
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What do you feel are your strengths?
Who have been the most influential people in your career?
Describe a time where you delt with a difficult customer and how you resolved their issue? Describe a time that the company changed a policy you didn't agree with and how you responded? Describe a time you received feedback from a supervisor you didn't agree with and how you handled it.
They mostly wanted to know about my customer service background and not about my education that could possibly lead me to another department.
Tell me a time when you were against policy. Tell me a time when you showed initiative. What can you bring to the company ? Tell me a time you turned a difficult customer into a positive sale.
Do I have financial services background?
What are all the public port numbers on FTP, SMTP, POP3, and IMAP?
How do you deal with frustrated customers?
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