Basic question about support. What software you use and so on.
Support Representative Interview Questions
5,870 support representative interview questions shared by candidates
Basic question about support. What software you use and so on.
Past experience relevant to role.
Repetitive STAR format questions
Tell me a time when you forgot what a customer wanted and how did your I fix the problem?
Explain a time when you dealt with an irate customer, what was the situation and what was the outcome.
Why do you want this position/job?
How would you handle an angry customer?
Interview is not difficult. I would recommend being familiar with targeted selection and coming prepared with scenarios to reference.
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