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Support Representative Interview Questions
5,870 support representative interview questions shared by candidates
What are you looking for? What are your longterm goals?
Give a brief summary of your technical background.
Give us an example of a difficult situation involving a customer and how you resolved it.
Previous experience. List the skills that were gathered from jobs or personal development that can be applicable to the job.
Asked detailed troubleshooting questions on computer boot-up process and hardware failures. Asked about how a CMOS failure - could keep computer from connecting to another computer.
If you have any tech experience, there are no hard or unexpected questions. Basic questions such as "How do you get to task manager?", "How do you find someones IP address", etc. Not difficult.
Interviewer did not have proper technical knowledge to ask any questions
"If I gave you $50, how would I spend it?"
Tell us about a time you had issues with a member of your workplace team and what you did to resolve the issue
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