The typical HR questions - I always find these difficult ("describe a time when you..." etc. etc.)
Support Representative Interview Questions
5,869 support representative interview questions shared by candidates
What makes you suited for this job
Enter you LinkedIn address. Why we should not hire you? What is SPF and how does it work? What is your favorite animal? Where do you live? Pretty easy IQ puzzle test.
What are you goals?
Why are you a good fit for this role?
A customer was being very aggressive. How would you deescalate and resolve the situation?
A customer was being very aggressive. How would you deescalate and resolve the situation?
Generalized support related questions and a proficiency test
What does customer support mean to you? Why do you want to work at Forma?
There were quite a few questions about giving examples of when I've solved particular types of issues and how I did that. No unexpected questions.
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