What are my goals going forward.
Support Representative Interview Questions
5,869 support representative interview questions shared by candidates
What makes you the best candidate for this position. I'm not good at selling myself, so this question is always hard for me.
They asked the standard interview questions - I don't recall any curve balls
You're in hospital stayed in bed, wounded and you don't know what happened to you, from there write a story in not less than 200 words in 5 minutes.
At what point would you escalate a customer to a lead, supervisor or manager?
If I thought I could make 3% of my call volume in sales.
Fairly standard- asking about overcoming customer objections, experiences in customer service, etc.
Tell me about a negative experience you had with a customer and how you responded.
I honestly don't remember one that was too difficult.
The typical HR questions.
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