Do you understand this is a sales position- not actual tech support?
Support Representative Interview Questions
5,869 support representative interview questions shared by candidates
Tell me about a time you had to sway someone's opinion to match your own?
There wasn't any particular question that was difficult.
It's really big the interview and each interview is especifically, but ask about crypto, financial, and culture.
Have you worked for Amazon before
It was divided between some logical thoughts questions and general questions about routine tasks
Customer support experience more than 3 years
What is your approach to developing a relationship with a new customer or team? When a customer has an issue or needs support, who handles that? What is your role in that process? How do you partner with support teams to drive solutions? What do you do to manage personal, management, and customer deadlines?
If I was comfortable learning/using multiple computer programs.
The questions are not difficult by definition. The difficulty comes from figuring out what exactly they want to hear. You might give the perfect answer if it doesn't fit their image of the employee they want you will not make it.
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