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Support Representative Interview Questions
5,868 support representative interview questions shared by candidates
What does above and beyond mean to you
How have you gone beyond expectations for a customer?
I had to submit an actual application after having submitted my resume and previously filled out an online application. I thought this was a bit redundant
Do you show empathy even if the customer's concern doesn't really call for empathy? For instance, customer calls in to tell you that they love your product.
Please complete this take home test. It was crafting a response to 4 support tickets
What previous experience do you have with software?
What is your favorite movie?
Customer Service Experience
How are you today sir?
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