Most of the interviews were conversations around my experience and approach. The toughest interview was the 30 min panel presentation.
Support Manager Interview Questions
2,560 support manager interview questions shared by candidates
Regular questions related to experience and former jobs, although the session was more oriented trying to find a direct answer to incorporate in their strategy than explore candidate's skills and potential.
There were several questions regarding possible scenarios involving customers, like what I would do if I have the need to establish two or more critical incident bridges at the same time.
What do you want to get out of this job?
You have only been at your job 4 months.. why are trying to leave so soon?
Provide and example of how you promoted using department resources wisely.
What is your management style
Do you have experience with dual screens and working them using multiple programs?
What would you do to build a world class support organization?
most straight forward.
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