Lots of questions about me, scenarios (tell me about a time when...), and specific questions like you have a product (just one product) and someone calls and says, "it's not working." What do you say? They are looking for a specific answer. Don't over simplify (you can make a customer feel dumb).
Narrate experience about handling problems
"Name an instance where you turned a customer around"
They ask me what my fave brand of Mac n cheese was and why?
(After being shown a website) "How long would you estimate it taking you to build this home page, being provided a PSD and the various plug-ins necessary for the slideshow and other functionality?"
How would you describe your sense of humour?
Do I have any experience supporting others with mental or physical disabilities.
What's your salary expectation and how many years can you promise with us ?
I was asked things like why I thought I would be a good fit for the company, and what were my hobbies and interests, etc.
Do I have experience in outlook, what is my skill level?
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