How would you describe yourself? What makes you unique? Why do you want to work here? What interests you about this role? What motivates you? Why are you leaving your current job? What are your greatest strengths?
Support Interview Questions
94,512 support interview questions shared by candidates
They asked if I was ok with the shifts/transit over to the location, I believe
If you unable to connect with wifi, what will you do?
What if the internet explored has does not find page error.
How to get duplicate data from a table and delete those duplicate records
Why should we select you over the other qualified applicants?
This job is different from what you are currently doing, how would you stay motivated?
In a time where work can become demanding and chaotic, how do you stay organized and ahead of deadlines?
1. Google Video Meet Screening: Super casual chat with a recruiter in Ireland. He was very pleasant and polite. Just be positive, upbeat, and relate what you do to Shopify Support. (i) Why do you want to work for Shopify? (ii) What do you do in your current role? 2. Gauntlet: Very tricky at least for me. I think this is where I messed up, because of nerves and not being able to resolve the issues quick enough. The Recruiter posed a lot of side questions in the chats that prevented me from answering the main questions in a timely manner. 10 Minutes for each chat, but these will be done at the same time. Pay attention to both chats, gage them interpersonally briefly, and recommend solutions. (i) Chat 1: "How do I add Contact Information to Main Menu'? (Customer has a Teapot Store, and will be trying to catch a bus in 10 minutes) (ii) Chat 2: "How do I add a shipping rate for all local orders?" (Customer is based in Vancouver, operates a Plus Sized Female Clothing store and wants to apply the rates for local deliveries". The recruiter then asked for feedback on these two chats and gave me feedback on how to improve. Commented on what she liked, and addressed how I could improve. (iii) Phone Chat: Customer wants to delete their store. The Customer has lost motivation to keep up their store. Try to convince them to stay and mention that Shopify has resources, and can help them improve their store. Bring up Facebook Marketing. After the phone screen the interviewer gave me feedback on what they liked, and provided me feedback on how to improve the answer and approach with the customer.
1.Tell me about yourself. What do you do in your current position/role? 2.How do you feel you will manage your commute to work everyday? 3.How do you feel about moving into a more technical role? 4.How would you feel taking instructions when you feel you could do a better job being in charge? 5.How do you deal with conflict within your team? 6.Why are there no SLAs where you currently work? 7.Where do you see yourself in 5 years' time? 8.What do you feel you would bring to the team? 9.How would you deal with a customer asking for help with software outside of your remit?
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