Some basic questions on java
Support Engineer Interview Questions
21,814 support engineer interview questions shared by candidates
What operating systems are you familiar with and have experience supporting? Can you explain the steps to troubleshoot a network connectivity issue? Have you worked with any ticketing systems or IT service management tools? Which ones? Can you describe your experience with Active Directory and user account management?
Basic CCNA level questions. TCP/IP, subnetting, ospf, bgp and mpls
Why do you want job, tell me about your interests in I.T. Given a paper based test on I.T. questions. Other questions were just standard interview questions. What are your salary expectations. Where do you see yourself in five years.
How to write a join query in SQL
Nothing too difficult in the skills test. Various personal questions were there to give away candidate's personality, mentality and culture in general - definitely required to match a 24x7 shifts call-centre environment in order to get the job.
Why was I qualified for the position?
technical Question
Why I was interested in the role
Previous experience with software application support and working with foreign customers.
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