Tell me about a time.....
Support Engineer Interview Questions
21,842 support engineer interview questions shared by candidates
networking and os
Explain how dhcp works? different dns query, dns zones, how user mode interacts to kernel mode, how tcp/ip works,different RAIDs explain,what is ip helper and dhcp helper, OSI model, segment/packet/frames operates at which level and difference b/w them. router sends unicast/broadcast message?
Technical questions related to Desktop support. Tell me about your self. Strength and weakness.
Comprised of social skills interview and a tech interview. If you've worked in OPs Tech IT it is the same setup in terms of the technical and personality interview -OSI Model -BGP -What is a Mac address -Basic routing and switching -Basic Cabling It doesn't matter if you know all of the technical questions if you cannot do well on the people skills portions and it doesn't automatically disqualify you if you get 1 or 2 wrong in both categories.
Difference between the file systems
Cache vs buffer
Describe a time when you disagreed with your boss?
General technical questions about windows infrastructure, lot of them from Active Directory and Remote Desktop. Also asked about Domain Name Server, Web server and troubleshooting.
How to start the system config program from the command line.
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