Support Engineer Interview Questions

21,828 support engineer interview questions shared by candidates

Asked about my profile, previous project experience and questions based on my resume. mostly on troubleshooting. Eg: What If any of your web server goes down, or any site is unavailable what will you do. What kind of automation did you do. What monitoring tools did you use. When did you find most difficult situation in your previous job and what did you do. And some general ITIL process Questions.
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Support Engineer

Interviewed at Microsoft

4
Mar 14, 2016

Asked about my profile, previous project experience and questions based on my resume. mostly on troubleshooting. Eg: What If any of your web server goes down, or any site is unavailable what will you do. What kind of automation did you do. What monitoring tools did you use. When did you find most difficult situation in your previous job and what did you do. And some general ITIL process Questions.

Online test: You are the manager of a team and you are given the task of X, but you can't perform it because of Y. What would you do? And 5 answers that you had to order from most to less likely . X/Y can be anything. They were similar at both Skype and recorded video Interview. The Skype is a dialogue with some questions about why did you applied there and why Microsoft, why should you be hired, what can you offer them and what can them offer to you and so on. The Assessment Center Questions: The ones from the soft skills interview were pretty hard. I don't even remember them anymore. Other than that prepaid to answer about you, your hobbies, strengths, weaknesses and about how you see Microsoft Company in today's world. The main thing is to be honest about what you say.
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Technical Support Engineer Intern

Interviewed at Microsoft

4
May 19, 2017

Online test: You are the manager of a team and you are given the task of X, but you can't perform it because of Y. What would you do? And 5 answers that you had to order from most to less likely . X/Y can be anything. They were similar at both Skype and recorded video Interview. The Skype is a dialogue with some questions about why did you applied there and why Microsoft, why should you be hired, what can you offer them and what can them offer to you and so on. The Assessment Center Questions: The ones from the soft skills interview were pretty hard. I don't even remember them anymore. Other than that prepaid to answer about you, your hobbies, strengths, weaknesses and about how you see Microsoft Company in today's world. The main thing is to be honest about what you say.

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