Support Associate Interview Questions

4,751 support associate interview questions shared by candidates

These are the 5 questions for the interview powered by Hirevue: 1. Tell me what you know about the Wise mission and also the culture here. Why do they appeal to you? 2.Tell me about a time where you've gone above and beyond what's expected of you? What was the situation? What actions did you take and why? 3.I'd like to know about the time that you made a mistake. What happened? Why? And how did you fix things? 4.Tell me about a time where you received negative feedback. What happened? How did it make you feel? What did you learn from the situation? 5.Is there anything else that you'd like to tell us about yourself or anything that you may have missed in your previous answers?
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Customer Support Associate

Interviewed at Wise

3.7
Nov 3, 2021

These are the 5 questions for the interview powered by Hirevue: 1. Tell me what you know about the Wise mission and also the culture here. Why do they appeal to you? 2.Tell me about a time where you've gone above and beyond what's expected of you? What was the situation? What actions did you take and why? 3.I'd like to know about the time that you made a mistake. What happened? Why? And how did you fix things? 4.Tell me about a time where you received negative feedback. What happened? How did it make you feel? What did you learn from the situation? 5.Is there anything else that you'd like to tell us about yourself or anything that you may have missed in your previous answers?


first reason strong brand , one of the largest in terms in nreveune 
Ernest and young has got the most employees amoung the big four 
ALSO awarded as the most attractive place to work , 
largest clients : hp , Verizon , Coca Cola Hilton 

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Account Support Associate

Interviewed at EY

3.7
Feb 17, 2023


first reason strong brand , one of the largest in terms in nreveune 
Ernest and young has got the most employees amoung the big four 
ALSO awarded as the most attractive place to work , 
largest clients : hp , Verizon , Coca Cola Hilton 


Interview was all regarding cybersecurity practices and mitigation of the threats of malware. Also regarding troubleshooting on Operating systems like Windows, linux and MacOS. How to make internet surfing more secure.
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Associate Support Engineer

Interviewed at Quick Heal

3.7
Jun 29, 2022

Interview was all regarding cybersecurity practices and mitigation of the threats of malware. Also regarding troubleshooting on Operating systems like Windows, linux and MacOS. How to make internet surfing more secure.

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