Name a time when you had to deal with a difficult customer.
Support Associate Interview Questions
4,753 support associate interview questions shared by candidates
How would you handle a situation dealing with an upset customer? Have you ever worked retail? Why Nordstrom? Do you have any questions?
What was one goal you set for yourself recently and how did you accomplish it?
Tell me a time where you gave good customer service
how do you handle a difficult customer?
nothing hard - just looking for your experience with retail or willingness to learn
Tell me about a time when you had a difficult customer. How did you resolve it?
Why do you want to work for Nordstrom?
You've told us about your professional life, tell us one thing you do when you aren't working - something you are passionate about.
What were the projects related to technologies you have done back in your college days.
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