nothing was difficult.. very very basic questions asking about your experience and the "tell me a time when...." questions
Support Associate Interview Questions
4,756 support associate interview questions shared by candidates
I was asked a question regarding sales: "Tell me of a time where you helped a customer with a sale", which I found odd since the position didn't call for it, and I would rarely be interacting with customers since it was an early morning shift. But I assumed it was because of my extensive retail background.
n/a they will hire most anyone
Overall be prepared for a lot of teamwork questions also be prepared for questions related to prior customer service experience.
WHY CHOSE MACY'S
Tell me about the time you have failed at something.
Tell me about a time you dealt with an upset customer?
What do you look for in a manager?
Tell me about a time you failed.
What do you do if a team member is unmotivated?
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