Screening questions mixed in with STAR-type questions.
Support Associate Interview Questions
4,756 support associate interview questions shared by candidates
Please clearly state what you think is at the root of each customer’s question. "I’m a student and I see my school is affiliated with your Educational Discount program, although I’m not sure how to go about making that connection happen? I’d like to connect up the basic plan with a student discount, any help would be appreciated."
Tell me about a time where there was a change at work or school that you had trouble adapting to. How did the changes impact you? What did you do?
Can you tell me about yourself
Tell us about your past work experiences.
Scenario-based questions e.g. Name a time when you went above and beyond for a customer?
Why IBM
tell me about yourself
The role was based on knowledge on linux, so many questions were based on that. Also since its on technical support, strong communication skills is necessary.
explain about your final year project
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