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Support Associate Interview Questions
4,756 support associate interview questions shared by candidates
What was a time you made a mistake, and what did you do about it?
What tech experience do you have? Any skills that you have? How do you deal with client relations?
How do you manage stress when interacting with a busy flow of often frustrated or confused customers?
Q1: Introduce yourself and talk about yourself
(After meeting and getting to know the manager I would be work for) What would you hope to gain from working with me as your manager?
All questions were pretty typical. Asked about experience, goals, specific computer program knowledge...
Nothing.... they will just check whether the candidate is able to speak fluently and have the convincing capability and patient. so smile as we all have that :D
there were three personal interviews. nothing was difficult. how much salary do u accept was one question
Describe a time in which you had terrible customer service.
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