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Support Analyst Interview Questions
5,374 support analyst interview questions shared by candidates
I was asked to give an example of how I resolved a technical support issue and assisted my customer.
- The light at your desk is not turning on, what do you do? - Why do you want to work for Esri? - Where do you see yourself in five years? - What makes you unique? - Differentiate between HTTP & HTTP traffic and what you need to enable each
How do you deal with a angry customer?
Tell me about your resume. Are you familiar with any ongoing IT events?
What is your strength? What is a time you walked someone through a technology?
Difference between LAN, WAN and MAN? What's an IP address? Various other rather simple open book IT support questions. What attracts you to this job position? Riddle about light bulbs and switches. (I actually enjoyed this question) Various other common HR questions.
Q: Tell me about a time a manager gave you feedback that you disagreed with.
Describe the differences between joins and relates?
What are attribute domains?
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