Support Analyst Interview Questions

5,370 support analyst interview questions shared by candidates

from UNIX - how to display unique file? what is kernel? how to display file by size? how to check CPU usage? from Oracle - difference between delete and truncate? which one is faster in delete and truncate? difference between CASE and DECODE? composite data type in PLSQL? from ITIL - what is priority and severity and difference between them? what is SLA, what is OLA, difference between them? life cycle of Incident and change ? and rest of the questions was from project that i have done in Barclays.
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Production Support Analyst

Interviewed at HSBC

3.8
Jun 3, 2016

from UNIX - how to display unique file? what is kernel? how to display file by size? how to check CPU usage? from Oracle - difference between delete and truncate? which one is faster in delete and truncate? difference between CASE and DECODE? composite data type in PLSQL? from ITIL - what is priority and severity and difference between them? what is SLA, what is OLA, difference between them? life cycle of Incident and change ? and rest of the questions was from project that i have done in Barclays.

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