I answered this above. She asked "Describe a time when you had a conflict at work, either with a supervisor or subordinate or customer, and how did you handle it?"
Shift Manager Trainee Interview Questions
6,487 shift manager trainee interview questions shared by candidates
Would you rather have empathy, or accountability? You can only choose one, and you must be able to explain why you chose it.
How would you handle various situations if a customer complains ?
What was the worst experience I had with customer service and how did I deal with it.
How do you handle upset customers?
The usual round of 'what would you do in this kind of situation.' Fairly easy questions. What would you do in a precarious situation. How would you handle an unruly employee. How well do you handle ambiguity?
It has been so long, I do not remember other than they were related to experience, personality, and outlook.
How would you go about helping a customer pick a drink?
Why do you want to move up
What are you greatest strengths and weaknesses?
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