• What tech stack was your platform based on?
Senior Technical Support Engineer Interview Questions
385 senior technical support engineer interview questions shared by candidates
Are you familier with AWS ?
What is a primary key? (SQL)
NA
How do you approach situations where you don't know where to find the answer?
Describe best practices for DRs, IPs? How to configure Product rules Configure flyout cards on flex card designer and embed flex card in Omniscript ? How to callout external system through Orchestration system and authentication needed?
Q: Explain the Incident Management Cycle in Service now. Q: How do you plan to run two bridge calls simultaneously?
I would say these were typical Support Engineer questions that were more focused on technical abilities, how you manage day-to-day tasks, examples of how you handle pressure, etc.
There wasn't really anything difficult or unexpected.
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