Senior Support Engineer Interview Questions

895 senior support engineer interview questions shared by candidates

Basically just an informal technical talk over what I did in the past, in all interviews, not a question and answer type interview. One of the Senior Engineers kept asking the same question even though I had answered him several times English wasn't his first language, which could be part of the issue. I tried to follow up and HR would not answer my e-mail, a common business courtesy e-mail for candidates who interview would be nice, it could be automated even, it kind of reflects poorly on how a company treats employee's and does business, when they can't even respond to a simple e-mail to let you know the status. I doubt at this point that I'll hear anything back.
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Senior Desktop Support Engineer

Interviewed at TIAA

3.7
Feb 12, 2020

Basically just an informal technical talk over what I did in the past, in all interviews, not a question and answer type interview. One of the Senior Engineers kept asking the same question even though I had answered him several times English wasn't his first language, which could be part of the issue. I tried to follow up and HR would not answer my e-mail, a common business courtesy e-mail for candidates who interview would be nice, it could be automated even, it kind of reflects poorly on how a company treats employee's and does business, when they can't even respond to a simple e-mail to let you know the status. I doubt at this point that I'll hear anything back.

HR Round: Why are you interested in working at BETSOL? How do you handle team conflicts? Technical Round: How would you troubleshoot a VPN issue? What’s your experience with AWS or VMware? Operations Round: How do you manage multiple support tickets? How do you handle escalations when an issue isn't resolved?
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Senior Technical Support Engineer

Interviewed at Betsol

4
Sep 26, 2024

HR Round: Why are you interested in working at BETSOL? How do you handle team conflicts? Technical Round: How would you troubleshoot a VPN issue? What’s your experience with AWS or VMware? Operations Round: How do you manage multiple support tickets? How do you handle escalations when an issue isn't resolved?

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