how do you prioritize severity of tickets?
Senior Support Analyst Interview Questions
227 senior support analyst interview questions shared by candidates
questions were entirely real time scenarios occuring in a Supports project like Abend handling, SLA miss, performance enhancement, automation etc... with a good level of technical questions on JCL, COBOL, SQL & VSAM.
Detailed work history, your reason for leaving to raise acquirwd by u each year. Reason for rise in appraisal score or decline. Reason to join this compny.
Skill, how I operate, personality integration.
Which role do I think I would be more suitable for.
How to determine the open ports on a linux os? How would you deliver a technical presentation? How would you start to analyze a java performance problem? What are thread dumps?
My previous responsibilities and salary
Technical and Behavioral questions
Tell me about yourself?
What are devices associated with a LAN
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