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Reservations Agent Interview Questions
1,012 reservations agent interview questions shared by candidates
-Name a time you went above and beyond for a customer. -Name a time you were approached by your manager about not doing a good job at work. What was the situation and what did you do to correct it? -Are you okay with working a not so desirable schedule such as overnights, weekends, holidays and mandatory overtime?
How would you handle a Very stressful situation
How well you could handle irate customers
There were normal questions regarding customers. Like how would you handle a difficult customer?
Explain how you handled a difficult situation.
Airport codes
Give me an example of a stressful situation, how did you deal with it?
Why do you think you would be an asset to American Airlines? In one descriptive word , what is your greatest attribute strength? How many sick days per year do you think is fair? Where do you see yourself in five years?
Describe a time when you worked with someone you didn't trust
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