There were not specific difficult questions
Reservations Agent Interview Questions
1,012 reservations agent interview questions shared by candidates
They asked me about a time a customer had an issue
Give me an example of a time you had to handle an upset customer and what did you do?
How have you dealt with an angry customer?
What makes you a great fit for Enterprise
Why I wanted to work for the company
Tell me about your experience
Do you see yourself staying with the company for a long time?
Was asked to take a "computer test" They told me to go to the website and asked me to make a reservation and check with "Jen" for a couple of other things. Really easy!
Given your work history and the fact that you've had a handful of jobs, I don't think we could fully trust that you would one day just choose to leave. Give me a reason to change my mind.
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