Were you given any targets, or sales goals?
Reservation Manager Interview Questions
1,664 reservation manager interview questions shared by candidates
How did you cope with having a new manager?
Tell me a time when you had to deal with an angry customer.
Was there ever a time when you had to change managers, if so, how did you handle it and adapt to the changes between the different management styles? If a customer calls in asking for just general information, how would you turn it into a reservation or sale?
Are you in school?
When was a time you went over and above for a customer?
How to handle difficult customer.
Name a time you had to deal with a difficult customer.
Name a time when you overcame a customer's objection.
What would you do if your computer didn't have internet access? Name a time when you provided excellent customer service? Name a time when you had an angry customer and what you did? Name a time where you went above and beyond. Name a time where you didn't agree with a manager's decision. What's excellent customer service to you? Why do you want to work at home? Name a time where you had to change a customers mind? There are other questions that are basic and the interview questions will repeat themselves. There were only 2 different questions on the second interview.
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