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A Hhonors customer calls in and they booked their hotel stay through a third party, the customer has been an hhonors member for 5 years and this is their first time using a third party to book. They call in wanting the points from this stay but booking stays through third parties doesn't qualify them to get the points. what do you do?
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Remote Customer Care Coordinator

Interviewed at Hilton

3.9
Dec 16, 2016

A Hhonors customer calls in and they booked their hotel stay through a third party, the customer has been an hhonors member for 5 years and this is their first time using a third party to book. They call in wanting the points from this stay but booking stays through third parties doesn't qualify them to get the points. what do you do?

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