- What do I consider the best quality a person can have? - Give an example of when you’ve identified a process or task that needed improving and what you did to improve it. - Describe a time when a problem has arisen that you took responsibility for solving. - Describe a time when you have had a period of intense pressure or tight deadlines to meet.
How do you handle difficult situations?
Tell me about yourself (basic question)
what do customers want when they come to our store?
Just basic questions about previous experiences.
Tell me about a time you had a conflict with a supervisor/manger and how did you resolve it?
The normal questions
What are your career goals?
Does this job feel like a job you can perform well at?
What does customer service mean to you?
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