Give a scenario where you handled a difficult customer?
Product Support Representative Interview Questions
73 product support representative interview questions shared by candidates
Do you enjoy repetitive duties.
Did I think that I would be 'satisfied' in performing the role, if I was the successful candidate.
Name a time you had to deal with a difficult customer? How did you handle it?
When is a situation you dealt with a angry customer ?
Why should I be choosen instead of other
work history, including any gaps.
Unfortunately I cannot remember the questions verbatim but they went about a very unconventional way of asking certain questions Ex. Instead of asking "Why did you leave your last job?" They would ask "So how did you get into your current role, looking at your resume your previous roles we’re pretty unique?" So, they were kind of indirect ways of asking certain questions . I honestly believe if I didn’t prep for the interview as much as I had for that full week leading up to it I would’ve been stumped.
They asked about my technical skill.
Describe a situation where you had to deal with a difficult client.
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