Previous experiences, discussed the curriculum, technical questions.
Product Support Engineer Interview Questions
506 product support engineer interview questions shared by candidates
Difficulties dealing with tough customers in the past
Tell me about yourself, why would you be good, any questions, what do you know about the company
What are your best skills? Where you developed/showed them
TCP, DNS, Traceroute Wireshark filters and troubleshooting steps
Why do you want to join Zscaler?
Can you tell me a memorable experience you had with a customer
Lead intro why webengage? tell me about the company? write a html code to print a name on the screen? write a sql code to select a certain column from the table? types of CSS? Do you know about RestAPI? if your yt app crashes how are you gona handle it? manager intro why you wana join webengage? To check you email skills he/she can ask you to write a emails to customer if you app is crashing and the customer cant use it and he has given a negative review on playstore how will you write a email so that a reason has been given for the crash and he could change his mind and give a positive review? Three situation may be given and how will you handle the task give a order? project based questions? Why this role??
Can you tell me about a time where you made an impact at your job?
How would you deal with a client that is particularly upset?
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