Mostly behavioral questions.. best cusotmer, worst customer, etc..
Manager Customer Support Interview Questions
782 manager customer support interview questions shared by candidates
Domande anche di tipo logico
Questions about past experiences and how I dealt with those.
is there any use of analytics in customer support
Manpower projection
They asked if I had previous experience with working from home and customer service.
Do you know how it is like working in a Customer Service?
Do you have previous experiences in Customer Service?
Are you able to diffuse stressful situations that may arise on the job while assisting customers over the phone with general and specific troubleshooting of their home phone/internet service?
What was your best role and/or manager (historically)? ; What difficult issues have you faced interactions wise as a CSR in the past?
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